Timely Filters LLC. (collectively the “we,” “our”, “us” or “Timely Filters”) delivers air filters to its members on a recurring basis to remove the hassle of finding the right size filter, and remembering to change them. We understand that privacy is very important to you, and are committed to protecting your personal information.
Types of Information Collected
In general, we collect information in two ways: (1) passively through technology such as “cookies”, and (2) when you provide it directly, or when we obtain verification information about you through trusted third parties (e.g. banks). The types of information that we collect and use will depend on whether you are a Visitor or User.
a. Traffic Data Collected. We may track and collect the following information when you visit our Site, including your: (i) IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you but is helpful for improving your experience on the Site. We may use “cookies,” which are small data files that may be stored on your computer by the Site, to improve your experience on the Site. We may also use web beacons (clear GIFs) to track online usage of the Site, which information is anonymous and does not contain any personal identification information.
b. Personal Information Collected. In order for you to access certain services that we offer via the Site or when placing orders or dealing with us through telephone or other communication methods, we require you to provide us with information that personally identifies you (“Personal Information”). Personal Information may include: (i) contact data (such as your name, mailing and e-mail addresses) (“Contact Data”); and (ii) payment information (such as your credit card or account number). If you communicate with us by e-mail, complete online registration forms, surveys or other forms, or post to comment sections or forums, any information provided in such communication may be collected as Personal Information.
c. Demographic Data. Personal Information you provide may be aggregated with that of other Site users to provide non-personally identifiable data on the demographic characteristics of Site users (“Demographic Data”).
Uses of Personal Information Collected
Timely Filters does not sell or rent your information to marketers or third parties
We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services, including but not limited to shipping companies, financial institutions, payment processors, as well as any third parties that you have directly authorized to receive your Personal Information.
We may disclose your information to law enforcement or other similar entities, in connection with a criminal investigation, investigation of fraud, infringement of intellectual property rights, or other activity that is suspected to be illegal or may expose you or us to legal liability. Demographic Data may also be provided to third parties that provide content to the Site or are otherwise working with us.
User Choice Regarding Collection, Use and Distribution of Personal Information and Traffic Data
Removing or Changing Personal Information
You may remove or modify any Personal Information submitted to us or suspend your account through the Site by logging into your online account and modifying your Personal Information or suspending your account.
Third Party Content, Links and Your Privacy
California Privacy Rights
California Civil Code Section 1798.83 permits customers who are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. To make such a request, contact us by email at firstname.lastname@example.org and include your name and the address to which you would like us to respond and that this is a request pursuant to the User’s California Privacy Rights.
Consent to Transfer Information to the United States
The Site is operated in the United States and intended for users located in the United States. If you are located in the European Union, Canada or elsewhere outside of the United States, please be aware that information we collect will be transferred to and processed in the United States. By using the Site or providing us with any information, you consent to this transfer and processing of your information in the United States.
Transition of Business
In the event we go through a business transition, such as a merger, acquisition by another company, sale of all or a portion of its assets, or bankruptcy, your Personal Information will likely be among the assets transferred. Your submission of your Personal Information is deemed agreement to this potential future transfer.
We do not knowingly collect or use any personally identifiable information from online visitors under 18 years of age. We do not knowingly allow visitors under the age of 18 to participate in any of our Services.
"My wife just called me a HERO!! And she doesn’t even like me that much. Thanks Timely Filters, I think you just saved my marriage."
"I could never remember what size my filters were and when to change them. Timely now handles it."
"This service is genius. I wish I would have thought of it. It's nice to not have to think about changing my filters ever again."
Their customer service is amazing and their leadership is top notch!
Great product selection at a great price! Quality filters that do make a difference. My favorite filter is Activated Carbon (eliminates last night's dinner smell - no offense darling, dinner was delicious!)
We could not be happier with our new Timely Filter order!!! Such an easy way to help keep our home clean! And it was hand delivered right to our door :) you can't beat that kind of customer service!
What a great product and amazing customer service!
"It's like Dollar Shave Club, but for home air filters"